Terms of Service

The service

We help you build and host a website at your own address on everyonegetsawebsite.com. You manage your site from a shared admin dashboard: edit content, add products and services, take bookings, and track basic visitor analytics. Your subscription plan sets the limits that apply to your shop.

Your account

You create an account with your email address and a password, or by signing in with Google. You are responsible for keeping your login credentials safe. We do not have access to your password in readable form.

If you sign in with Google, we receive your name, email address, and profile picture from Google solely to create and manage your account. We do not access any other Google data.

Eligibility and minimum age

You must be at least 18 years old, or the age of legal majority in your jurisdiction if that age is higher, to create an account and use our services. Our services are intended for individuals who can enter into a binding contract and operate a business or professional presence online.

By creating an account, you confirm that you meet this minimum age requirement and that the information you provide is accurate. If we learn that an account was created by someone who does not meet this requirement, we may suspend or delete the account.

Plans and billing

We offer a Free plan and paid plans (Pro and Ultra). Paid plans are billed monthly or yearly. Each plan includes set limits for storage, products, services, and team members. Current pricing and plan details are available on our pricing page.

Prices may be shown in your local currency. Yearly billing is offered at a discount compared with paying month to month for a year. The Free plan lets you build and host a basic website at no cost within Free plan limits. Free plan sites show a small built-by note, which you can remove by upgrading.

Paid subscriptions renew automatically at the end of each billing period until you turn off auto-renewal. By subscribing, you authorize us and our payment provider to charge your payment method on each renewal. You can upgrade or downgrade from your dashboard. When you upgrade, the new plan applies right away and the difference for the current period is adjusted automatically.

Moving to a lower paid plan. If you move to a lower paid plan (for example Ultra to Pro), the new lower limits apply right away and, where applicable, a prorated credit for unused time on your previous paid plan is applied.

Moving to the Free plan. If you move to the Free plan, the change takes effect at the end of your current billing period: you keep your paid features until then and your plan does not renew. Moving to Free does not include a prorated credit. The one exception is that a move to Free made within 24 hours of your most recent payment may receive a refund of the net amount we received after payment processor fees and applicable VAT (Flutterwave payments only; those fees and taxes are non-refundable and are absorbed by us) and takes effect right away; a refund is not guaranteed. Deleting your account does not qualify for a refund.

You may turn off auto-renewal at any time from your dashboard, except within 48 hours of your next renewal date. After you turn off auto-renewal, paid features remain available until the end of the current billing period, then your shop moves to Free plan limits. Turning off auto-renewal does not include a refund, and you can turn it back on anytime before the period ends.

What happens to your data when you move to Free. If your shop holds more than the Free plan allows when it moves to Free, your account features switch to Free right away and a 14-day data grace period begins for your website content. During those 14 days nothing is removed and you can re-upgrade at any time to keep everything. If you re-upgrade within the window, the countdown is cancelled. If you do not re-upgrade by the end of the 14 days, we create a full export of your website data, save it as a downloadable archive, and email you a secure download link. We then remove the content that exceeds your Free plan limits, most recent first, so your account keeps working on Free. The archive download link remains available for 7 days after the email is sent and is then permanently deleted, so please download your archive within that window. On Pro and Ultra you can also request exports any time from Download your data in your shop dashboard. On Free, download your account data from Account settings before you delete your account.

Failed renewal payments. If a renewal payment fails, we retry and your plan may show as past due while we attempt to recover the payment. You can update your payment method to stay on your plan. If recovery ultimately fails, your account moves to Free and the 14-day data grace process described above applies. No refund is issued for an involuntary move to Free caused by a failed payment.

Except for prorated credits when moving to a lower paid plan, and a possible refund when moving to Free within 24 hours of your most recent payment (not guaranteed; for Flutterwave payments, the refund is the net amount received after payment processor fees and applicable VAT, which are non-refundable), subscription payments are non-refundable. Account deletion does not qualify for a refund. You can turn off auto-renewal at any time. If you believe you were charged in error, contact us and we will review it.

For tax and compliance reasons, paid signups and website generation are not currently available to customers in the European Union, the European Economic Area, the United Kingdom, or Switzerland.

How we process subscription payments

Subscription charges for paid plans are processed by independent third-party payment providers. Your payment details are handled solely on the provider's systems. We do not handle, hold, store, or have access to your card number, bank details, or other payment credentials.

By subscribing, you agree to the terms of the payment provider that processes your subscription. Our agreement with that provider is separate from our agreement with you. Subscription billing depends on the provider's uptime and availability; we are not liable for failed or delayed charges caused by the provider.

Fraud claims, payment disputes, and chargebacks on subscription charges are handled by the payment provider and your bank or card issuer. We are not a party to those proceedings and cannot influence their outcome. To the fullest extent permitted by law, we are not liable for breaches or data loss on a payment provider's systems.

Your shop, content, and integrations

Your website runs on our infrastructure. You retain ownership of the content you add. You grant us the limited permission needed to host, display, and back up that content. You are responsible for ensuring your content is accurate and that you have the right to use it.

You may connect your own payment and email providers when those features are available in your dashboard. We provide website infrastructure only. Sales revenue from your shop is collected by your payment provider and paid to you, not to us. We do not charge platform fees on those transactions. Card and bank details from your customers are processed and stored solely by the payment provider you connect. We do not have access to your customers' payment credentials.

Your relationship with any payment or email provider you connect is separate from your relationship with us. By connecting a provider, you agree to their terms, privacy policies, and acceptable-use rules. You are solely responsible for the goods and services you sell, for fulfilling orders, for customer communications, for keeping your connection settings secure, and for all activity on your connected accounts.

Before you connect a payment or email provider, we ask you to read and accept the provider-connection terms shown in your dashboard. Your acceptance is recorded with a timestamp for our records. We store your provider keys encrypted and use them only to operate your website's payments or email; you can disconnect a provider at any time to stop us from using them.

Fraud claims, payment disputes, chargebacks, refunds, and customer payment issues on your sales are handled between you, your payment provider, and your customer. We are not a party to those proceedings, do not process refunds for your customers, and cannot influence their outcome. Website payment and email delivery depend on your providers' uptime and availability. To the fullest extent permitted by law, we are not liable for failed, delayed, or interrupted transactions or messages, or for breaches and security incidents on a provider's systems.

If you connect a custom domain, you are responsible for any costs charged by your domain provider.

Buying from a shop on our platform

When you purchase goods or services from a shop hosted on everyonegetsawebsite, you are buying directly from that merchant, not from us. We provide website infrastructure only and are not a party to any transaction between you and a merchant.

When a merchant has enabled online checkout, payment is processed by the merchant's own independent provider. We do not handle, hold, or have access to your payment information. By completing a purchase, you agree to that provider's terms in addition to these terms.

Fraud claims, payment disputes, chargebacks, and refunds on merchant purchases are handled by the merchant, the merchant's payment provider, and your bank or card issuer. We cannot influence those proceedings. If you dispute a charge, contact the merchant and your bank or card issuer directly.

If a merchant fails to deliver, misrepresents a product, or engages in deceptive billing, your recourse is against the merchant and their payment provider, not against us. We make no guarantees about any merchant, product, or service and accept no financial liability for merchant actions. We reserve the right to suspend or terminate any merchant account upon credible evidence of fraudulent conduct and will cooperate with lawful investigations by financial regulators, law enforcement, or payment providers.

Charlie, your AI assistant

Charlie is a read-only AI assistant in your dashboard. It can review tenant-scoped information about your shop to offer suggestions on headlines, copy, layout, SEO, product presentation, pricing ideas, and sales insights. Charlie does not change your site, place orders, or take actions on your behalf. Its suggestions are for general guidance only and are not professional, legal, financial, or tax advice.

Each shop has a daily and weekly Charlie allowance shown in your dashboard. When your shop allowance is used up, Charlie pauses until the window resets or you upgrade your plan. On the Free plan, Charlie uses a shared free AI pool with other Free shops. That shared pool can become unavailable during the day even when your shop still has allowance left. Pro and Ultra plans use a dedicated paid AI route with higher availability. Generating llms.txt with Charlie uses a large portion of your allowance in one step.

SEO and analytics

Your website includes privacy-first analytics that count page views without cookies, without third-party scripts, and without storing personally identifiable information. Visitor IP addresses are hashed for short-term deduplication, then discarded. We do not sell or share analytics data with third parties.

The platform generates llms.txt when your website is first created and a sitemap.xml that updates when your content changes, to help search engines and AI assistants understand your business. You can edit llms.txt or ask Charlie to write a new version from your dashboard.

Support

We provide support to help you use the platform and resolve issues with your hosted site. Reach us through the feedback area in your dashboard or by email. We aim to respond promptly and keep the platform running smoothly.

EGAW Payments (platform-facilitated checkout)

Where available, eligible merchants on Pro or Ultra plans may opt into EGAW Payments instead of connecting their own payment provider. When enabled, we facilitate checkout on your behalf through our payment partner (Flutterwave). A service fee of 1.5% of the order subtotal (before tax) is added to the customer total at checkout. This fee is clearly displayed to your customers as a separate line item. The fee is non-refundable; it is a service charge for processing the transaction and is not returned when a customer refund is issued.

Your payment partner (Flutterwave) charges separate gateway processing fees, which are deducted from your settlement. These gateway fees are your responsibility. EGAW Payments is currently available in supported African markets only and requires acceptance of the EGAW Payments terms shown during setup.

You are responsible for refunds, chargebacks, fraud disputes, order fulfilment, and customer service. If a refund or chargeback is issued after your payout has been made, we may recover the owed amount from your subaccount balance, future settlements, or (where lawfully authorized) your registered payment method. You are liable for any negative balance on your account.

Tax calculation tools are provided to help you estimate and optionally collect applicable taxes, but you are solely responsible for determining, collecting, and remitting all applicable taxes in your jurisdiction. We do not provide tax advice and are not responsible for any tax obligations you may have.

Prohibited, adult, or illegal content may not be sold through EGAW Payments. Violation may result in immediate suspension of your shop and withholding of funds pending investigation.

Account and shop suspension

We may suspend access to your shop, your dashboard, or your entire account if we have credible evidence of policy violations, prohibited content, fraud, unresolved chargebacks, or failure to meet your refund obligations. Suspension may be applied to a single shop (for financial issues specific to that shop) or to your entire account (for policy violations or abuse).

If your account or shop is suspended, you will see a notice explaining the reason when you log in. Suspended websites display an unavailability message to visitors. We will make reasonable efforts to notify you and provide an opportunity to resolve the issue before or after suspension where appropriate.

Site limits

The number of sites you may create depends on your account limits: up to 10 sites per account, of which at most 2 may be on the Free plan and the rest on Pro or Ultra. Each paid site carries its own subscription, and each site receives its own resource allocation (storage, product limits, Charlie AI allowance). Moving a paid site to Free is not allowed when you already have more than two active sites and two of them are already on the Free plan. We may adjust these limits with reasonable notice.

Acceptable use

You may not use our services to engage in, facilitate, or promote any activity that is illegal in your jurisdiction. You are solely responsible for ensuring that your use of our services and the content of your website comply with all applicable laws. We may suspend or remove sites that breach these terms.

Disclaimer of warranties

Our services and the websites we host are provided "as is" and "as available." We disclaim all warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose. We do not warrant that the service will be uninterrupted or error-free.

Limitation of liability

To the fullest extent permitted by law, our total liability to you for any claims arising from or related to these terms or the service shall not exceed the amount you paid us in the twelve months before the claim arose (or one hundred US dollars if you have not paid us). We are not liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of profits, data, or business opportunity, even if we have been advised of the possibility of such damages.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws. Any dispute arising from these terms or the service shall be brought only in the courts located in Toronto, Ontario, and you consent to the personal jurisdiction of those courts.

Changes and contact

We may update these terms from time to time. The current version is always available on this page with an updated date. Continued use of the service after changes are posted means you accept the updated terms. We may notify you of material changes by email when appropriate.

If any part of these terms is held invalid or unenforceable, the remaining parts remain in effect. These terms, together with our Privacy Policy, constitute the entire agreement between you and everyonegetsawebsite regarding the service.

Questions? Reach us at [email protected].